Terms of service

TERMS OF PURCHASE

The following conditions apply to consumer purchases between an Internet customer and Melker (Melker of Sweden AB), in the case of purchases made at www.melkerofsweden.se.

You must be 18 years of age to shop at www.melkerofsweden.se.

Melkerofsweden.se is a website owned and operated by Melker of Sweden AB with Org. No. 556927-7998. In the case of a purchase on melkerofsweden.se, Melker of Sweden AB is therefore the counterparty.

PRICES

All prices on the website are stated in SEK including VAT. We reserve the right to adjust prices in the event of errors in our prices, but always contact the customer before delivery if we have to adjust the price.
We also reserve the right to adjust the price of ordered goods as currency changes make this necessary.

ORDER CONFIRMATION

You will receive an automatic order confirmation with information about your order via e-mail.
If something is not right, you can contact us at info@melkerofsweden.se.

SHIPPING COST

You only pay shipping once, no matter how many products you buy and whether your order would be backordered.

In our web shop, you get to know what the shipping will cost before you make the purchase at checkout. We reserve the right, after the order has been placed, to charge extra shipping costs to remote locations and to islands, which is communicated to the buyer before shipping takes place. We also reserve the right to cancel an order if for some reason we can not deliver within a reasonable time.

DELIVERY TIME

All new kayaks are normally shipped directly from our factory in Estonia. The kayak is normally sent within 3 working days and the normal delivery time is 3-4 days.

For other products, the normal delivery time within Sweden is 3-5 days. We reserve the right to delay shipping beyond our control.

If an item is temporarily out of stock, it will be sent when it arrives in stock again. You always have the right to cancel the purchase if you do not approve a possible extended delivery time.

MODE OF DELIVERY

Smaller packages are sent as letters and delivered to your mailbox. Larger packages are sent with Postnord, normally to a delivery point near your address. You will be notified when your package is available for collection.

Kayaks are sent as general cargo, which means that they are delivered directly to your door if nothing else is communicated.


DAMAGED GOODS

If the item is damaged during transport, this must be reported immediately when you pick up or receive the shipment. Therefore, always check the goods when you receive them. If you still do not discover the damage until you get home, report this to us via email to info@melkerofsweden.se.

When you get a kayak delivered, it is of utmost importance that it is unpacked and checked carefully before delivery paper is written on. Any damage must be reported directly to the driver.

UNCOLLECTED GOODS

The customer is charged SEK 100 and shipping costs for return transport.

FRAUD

All frauds are reported to the police.

RESERVATION

We reserve the right to final sale as well as any typos / text errors and that the images can give different color shades on different monitors.